Caradoc Surgery

Station Approach Surgery, Frinton-on-sea, Essex, N/a, CO13 9JT 46 reviews

Reviews

Recommend
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1st December 2022


I recently went through a very difficult time, as I had treatment for breast cancer. The care I received at Caradoc was outstanding. Everybody in the practice was so helpful, from the receptionists, to the prescription ladies, the nurses and the Doctors. I believe you saved my life with your dedication and professionalism. The care was perfect and at a very difficult time for me you were all so helpful and that made my life so much easier. I can’t thank you enough. Special thanks to Dr Cooke, who arranged my prompt treatment, and I believe saved my life or at the very least, saved me from going through more serious treatment.

Suggested improvements
Absolutely nothing. You are a brilliant practice. You have to deal with some very difficult people there and I feel that should not be tolerated. I found you open and clear to deal with. Thank you.

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14th November 2022


I wanted to thank Christine in Prescriptions, for her time, patience and empathy today in listening, seeing me and helping me to get things sorted out to make life easier for me and so that I don't have to keep contacting the surgery or pharmacy. She deserves a a pay rise!

Suggested improvements
Not one thing!

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14th November 2022


I would like to thank Dr Ash for spending time with me and for explaining all the medical jargon and what it means in the letters I received from the hospital about my heart. He took his time, explained it all in easy language that I could understand. I had been having tests on my heart - 3 day ECG monitor, echocardiogram scan, CT angiogram, ECGs, and had the results from those that were complicated for a non-specialist to understand. I was due to have an angiogram and was so very frightened and scared. Dr Ash helped me to understand what the procedure was and why I needed it and helped me in my decision to go ahead with it. I am very grateful to him and the surgery for their time, understanding and approach. It seems that coming off atenolol I think about a year ago - maybe Nov 2021 upset things. I am to merely go back on it - job done. I was taken off it by a GP at a different practise, as I had moved way and returned to the area but it was covid times and registered elsewhere which I should not have done. Thank you to all the superb staff who make the practise an excellent one. We are lucky to have you all in Frinton.

Suggested improvements
Nothing - only ease of getting an appointment in the mornings!

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4th February 2022


I was so impressed with the service we were provided with today. I called at 8.30, call answered immediately. I then had a gp triage phone call at 12 and prescription ready by 14.00hrs. So easy and quick Both receptionist and gp were polite and professional

Suggested improvements
Nothing. I was very impressed with the service today

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Rating not given.
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20th January 2022


My husband called this morning suffering from servere pain and discomfort in his side He was called at and asked some questions then as given an appointment to see a doctor it was Dr Cook he couldn’t believe after the treatment we got at our old surgery in Thorpe how lovely and caring she was arranged scan and bloods we wouldn’t even have seen a doctor had we not changed surgery’s everyone so helpful polite very impressed thank you Caradoc

Suggested improvements
I don’t believe you could do anymore to be honest

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Resources

Short link to review Caradoc Surgery: http://iwgc.net/ejgeh